Welcome to Gold Starlive

Refund Policy

Funding Packages are considered digital goods, and as such, we can only honor requests for refunds for the following reasons: Non-delivery of the product: Due to an issue with the mail, you do not receive a delivery e-mail from us. Depending on the price of the product, Gold Starlive may require you to first submit proof that you have submitted a report to the mail service describing the missing item; Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request; Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase. No refunds can be offered if product is found to be in good working order and has been accessed by the customer. Fxcourse/Signal serive

The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to FxCourse or Signal servie . The seven (7) days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and only applies to the initial purchase of Fxcourse or Signal service. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber's initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable. Please email refund@goldstarlive.com to cancel your account.